I am forever amazed at the lack of service and all around 'Happy to serve you!' vibe that infests the airlines today.I decided to ditch the usual Delta, and try with American and Continental this time. American Airlines took me to Raleigh, North Carolina via Chicago. The seating was still as cramped as Delta, but at least the seats themselves were made of cloth.
Delta not only shoehorns your ass into a teeny,tiny seat. The also make sure that seat is covered with plastic upholstery. Treating you like shit isn't good enough for them, so they add a puddle of butt sweat to your indignity. Can you say "Uncomfortable"?
The return trip was provided by Continental Airlines, via Houston. Full disclosure: my family has an ugly history with Continental, going back to the strikes of 1983-84 when my dad lost his job when a 35% pay cut was being forced on him. Basically, it was union busting move of making them an offer they had to refuse.
Not only were the seats just as tiny (but cloth), the service staff was the rudest I've have ever come across... anywhere.
It was clear from the moment you arrived at the ticket counter that you were not welcome there. But at least they dropped all pretense that a passenger had any dignity to begin with.
Knowing where you stand from the get-go makes the assault easier to accept.
I was wishing Northwest flew to North Carolina. I took Northwest last year to Minneapolis. It was quite nice by comparison. The seats were roomier. Big plus there. And for me, that's about 90% of the whole experience.
Whatever happened to "Fly The Friendly Skies", "The Proud Bird" or "The Only Way To Fly"... company mottos/ad slogans from the good old days when the airlines used to compete for your business?
(Need blanket,sir? How bout a pillow?)
Now it's just "Get in, sit down, and shut the fuck up".
I hate flying.


